Malaysia aims to shift from targeting mass, middle-income tourists to high-yield visitors, with the goal of doubling receipts to RM103.5 billion (US$33.4 billion) by 2020. "We must all move forward with one voice and with the same objective," said Tourism Malaysia's deputy director general of marketing, Amirrudin Abu.
Tourism Malaysia has also embarked on capacity building, succession planning, and instilling innovation and creativity in the workplace.
-TTG Asia.
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