Inbound agents in Malaysia are projecting growth in the incentive business
from Eastern Europe this year, thanks largely to improved air connections to the
region offered by Middle Eastern airlines.
Qatar Airways bumped up frequencies to Warsaw from four flights weekly to
daily services on February 1, while Emirates commenced daily flights between
Dubai and Warsaw on February 6. The latter, which has been flying daily to
Prague since July 1, 2010, also increased its services between Dubai and Kuala
Lumpur from 26 weekly flights to 28 from April 1.
Alex Lee, CEO of Ping Anchorage Travel & Tours in Terengganu, expects to
see a 10 per cent year-on-year increase in business mainly from the Czech
Republic, Poland and Hungary for the coming European summer this year.
Although Lee noted that most incentive groups from Eastern Europe were small,
with less than 50 people each, he said that it was nonetheless a “good market to
tap as the economy is growing, as compared to Central Europe”. “(Eastern European incentive travellers) look for good beaches and shopping.
We will work with our partners in Europe and attend trade shows such as ITB to
further tap this market,” he said.
Luxury Tours Malaysia senior manager, Arokia Das, projects a 50 per cent
increase in incentive business from the region for the European winter season
based on advanced requests. He said: “Our advantage is that many incentive groups have already been to
Bali, Phuket and Bangkok and are now looking for new destinations in (Asia).
Eastern Europe is a good market as incentive groups usually spend about five
nights in Malaysia.”
Lee added there had been a heightened demand from corporate clients in
Eastern Europe for corporate social responsibility programmes. To cater to this
demand, Ping Anchorage Travel & Tours is working with the Department of
Wildlife and National Parks, Terengganu and NGOs to develop day and night
programmes on turtle and terrapin conservation in Terengganu.
Despite observations of stronger demand from Eastern Europe since late-2012,
Malai Adventure managing director, Nasha Abdullah, said the market’s awareness
of Malaysia as a destination was still low. “With Visit Malaysia Year just round
the corner, we hope (awareness of Malaysia) will improve through government
efforts,” she said.
-TTG Asia.
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