Potentially game changer for small- to
medium-sized operators in Johor
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With AirAsia commencing its first route between its southern hub of
Johor and Kolkata, West Bengal’s capital, agents in Malaysia are expecting to
see a shift both in consumer demand and business opportunities towards the
state.
Commenting on the five-times-weekly flights, Raaj Navaratnaa, general
manager, New Asia Holiday Tours & Travel, said: “This is an important route
because in the past, Indians used to bypass Johor on their way to Singapore.
These new flights will create a shift, where we will see Indians wanting to
stay primarily in Johor Bahru.
“It will also create more
interest among repeat visitors who have already been to Kuala Lumpur and
Resorts World Genting. Johor will become a new destination which has it all,
soft adventure, beaches, islands and man-made attractions such as golf courses,
theme parks and shopping outlets.”
Ahead of the launch, a buyer-meet-seller event that brought together 30
outbound agents from Kolkata and 15 inbound tour operators and hotels from
Johor was organised by the Malaysian Inbound Tourism Association (MITA),
AirAsia and Tourism Johor.
MITA secretary-general, Adam Kamal, said the event provided new business
opportunities for small and medium sized operators from the state of Johor, a
departure from “concentrating solely on large tour operators from Kuala
Lumpur”.
Indeed, inbound agent from Johor, Chali Ng, director of PSHolidays,
said: “In the past, we played a supporting role with bookings for transport and
tours coming from agents from Kuala Lumpur. At the recent B2B session, I made
many contacts of outbound Indian agents and hope this will lead to more direct
bookings.”
Despite the developments, Tesy Antony, director, Daya Kukuh Travel,
opined that it remains a challenge to market Johor as a mono-destination for
four-day stays without sufficient “world-class attractions” in the state.
The agency is hence looking at four-day packages combining Johor with
Singapore or Johor with Malacca.
-TTG Asia.
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