KLIA, 19 January 2021: Malaysia
Airlines has received seven stars - full marks - from Airline Ratings in an
independent review of its COVID-19 health and safety measures.
The rating is based on seven criteria: COVID-19 guidance on the
airline’s website, social distancing during boarding, flight attendants’
Personal Protective Equipment (PPE), the compulsory wearing of face masks
onboard, modifications to the meal service, passenger hygiene kits, and the
deep cleaning of the aircraft. Malaysia Airlines was deemed to have excelled in
all categories, resulting in it being awarded all seven stars.
Airline Ratings is a worldwide airline safety and product rating review
website. Its rating system ranges from one to seven stars, taking into account
a number of different factors related to audits from aviation’s governing
bodies, lead associations, and the airline’s own safety data.
Group
Chief Executive Officer of Malaysia Airlines, Captain Izham Ismail said, “COVID-19
has presented a challenge unlike any the aviation industry has faced
previously, and Malaysia Airlines has needed to adapt our services and
protocols quickly to ensure that our passengers and staff are kept safe and
comfortable. In July 2020 we introduced the “Fly Confidently” campaign, to
educate passengers on the enhanced measures implemented across touchpoints at
airports as well as on board.
We are
very proud that the range of measures we have put in place from check-in
through to arrivals have been recognised by Airline Ratings and hope that this
seven-star rating provides further reassurance to our customers that every
flight with Malaysia Airlines will be safe and enjoyable for all onboard.”
To take advantage of the airline’s great prices and outstanding COVID-19
safety record, guests can book their tickets via Malaysia Airlines’ App, the
airline’s official website at www.malaysiaairlines.com and
participating travel agents.
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