Malaysia
Productivity Corporation (MPC), an agency under the Ministry of International
Trade & Industry, plans to work with all tourism associations nationwide to
get their members to undergo its tourism certification programme designed to
ensure compliance to SOPs and hygiene practices in the new normal.
The
certification programme covers seven areas, namely, compliance to standard
operating procedures, restarting operations, ensuring staff readiness, managing
operational readiness, promoting safety and cleanliness, building trust and
confidence, and integrating technology such as e-payments into the business.
To
date, 88 companies have been certified under the A+A Covid-19 Tourism
Certification Programme. The “A+A” stands for Adopt and Adhere, with regards to
post-Covid guidelines for tourism companies. The scheme was soft launched last
October, ahead of a full rollout later this month.
Speaking
to TTG Asia, Tourism Productivity Nexus (TPN) chairman, Uzaidi
Udanis, stressed on the importance of the A+A Covid-19 Tourism Certification
Programme in getting the industry ready for the reopening of the country’s
border. TPN is an industry-led establishment under the purview of MPC, as part
of the Malaysia Productivity Blueprint.
Uzaidi
said: “My concern is not so much the big tourism players like the five-star
hotels who are complying with the SOPs set by the government, but the micro,
small and medium-sized companies such as the souvenir shops, restaurants, as
well as boat, jetty and ferry operators.
“They
think as long as customers wear face masks and record their details when
entering the premises, all is fine. But much more than that should be done. The
programme will assist tourism businesses in Malaysia to safely operate their
business while rebuilding consumer confidence and trust.”
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