KLIA, 12 July 2021: Malaysia Aviation
Group (MAG) is excited to announce the introduction of Journify, an integrated
one-stop travel and lifestyle digital platform that represents MAG's third
business, focusing on providing end-to-end travel solutions, complementing its
established strength and expertise in the airline and aviation services
businesses.
Journify
is set to transform the consumers’ experience on digital platform, anchoring on
travel and lifestyle, offering a highly personalised travel experience solution
that allows consumers to have access to information and knowledge to 'discover' places
of interest that suit their preferences and needs, facilitating them to 'plan' for
a customised and bespoke experience and completing the process with a
marketplace that allows them to 'shop' for the products
and services they need, anytime and anywhere.
This
includes browsing and discovering the best tourist spots and attractions,
arranging for a local tour guide at the destination, getting specialty coffee
from an artisan café, purchasing merchandise from local brands or businesses
and having them delivered to their doorstep. Uniquely, all the tasks can be
done via Journify on journifyshop.malaysiaairlines.com and Malaysia Airlines’
app, making customers' holistic travel and lifestyle experience unforgettable
and frictionless.
Journify
is proud to introduce the first-of-its-kind flagship experience through the Journify2U service,
allowing customers departing from Kuala Lumpur International Airport to have
their products purchased on the Journify app with the option for their
purchases to be delivered to them at the boarding lounge. This is the first
ever innovative offering in the world, integrating the air travel experience
with e-commerce, presenting an absolutely seamless and effortless experience.
Launching
on a Beta platform, Journify promises more features and functionalities that
will be added progressively.
Group Chief Executive
Officer of Malaysia Aviation Group, Captain Izham Ismail, said, "Journify
marks a significant milestone in our transformation journey towards becoming
Asia's leading travel and aviation services group delivering customised and
digitalised end-to-end travel solutions, transforming the Group from just an
airline to a holistic travel solutions provider.
I am delighted to share that
Journify is an initiative created, conceptualised and designed by our internal
talents within MAG with skills developed in the travel and hospitality scene
who shares the passion for making Journify a premier travel and leisure
platform in the region.
I truly believe Journify
would be the future gateway to discover unique offerings that integrates
multiple functions and features, expanding the Malaysian Hospitality experience
beyond our customer's journey and their day-to-day lives," he added.
The
platform has over ten categories of merchants, points of interest, from cafes
and restaurants to entertainment outlets, attractions, shopping malls and more,
with multiple brands including luxury brands and local favourites such as Batik
Boutique, Tiarasa Escapes, La Patisserie, Nestar, Whittard by Bakhache Gourmet
and Chef Wan Gourmet just to name a few.
Besides
exploring the multitude of offerings that are easily and conveniently
accessible, Journify rewards customers with Enrich Points for every spend on
transaction made via the platform, that can be used to redeem for hotel stays,
F&B dining vouchers, Golden Lounge access, online shoppingvouchers, medical
screenings, free flights and more!
To
celebrate the launch, Journify offers customers a chance to enjoy great savings
with discount e[1]vouchers
for selected Malaysian brands. Be the first to grab the RM1 deals on delicious
meals provided by La Juiceria, Super Saigon and Hawker Hall and even the
luxurious handcrafted Pasotti Umbrellas. Other offers include great discount
vouchers from Pressto or TableApp Elite, a membership programme which allows
members to redeem over 300 signature dishes for free at over 100 participating
restaurants in Klang Valley.
Don’t
miss out on Journify at journifyshop.malaysiaairlines.com or
download the Malaysia Airlines app if you don't already have it on your phone!
Customers are also welcome to explore and share their feedback and suggestions
on Journify via an online form here.
-Malaysia Airlines.
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