|photo: AirAsia facebook|
In a statement Sunday, the group said it also clinched the 'World's Leading Low-Cost Airline Website' and 'World's Leading Low-Cost Airline App' titles for the first time.
"This is a true testament to the efforts we are making to strengthen our services and our network in addition to the several enhancements made for our website and mobile app.
"We are committed to continue to improve on the quality of our customer care services and look forward to exceed the flying aspirations of our guests for 2016," its Chief Executive Officer, Tan Sri Tony Fernandes said.
The World Travel Awards serves to acknowledge, reward and celebrate excellence across all sectors of the global travel and tourism industry.