Kuala Lumpur Convention Centre upgrades IT infrastructure

The Kuala Lumpur Convention Centre is investing RM7.5 million (US$2.3 million) over the course of the next year on four technology projects as part of its ongoing effort to improve service delivery.

The four projects include upgrading the data centre backbone infrastructure to 10 Gigabytes, introducing a digital walkie-talkie system, implementing an IP (Internet Protocol) CCTV system and improving the virtualised server environment for the data centre.

According to the centre’s IT manager, Richard Soo, the data centre infrastructure will pre-empt any future bottlenecks in Internet connectivity and usage, as well as provide team members with better monitoring and control mechanisms, which will help increase productivity levels.

“To provide guests with better security we are also improving our capabilities through the upgrades of the walkie talkie and CCTV systems. The former will increase our coverage area to ensure there are minimal ‘blind spots’. This will ensure better communication between our team members, which will help to provide a more responsive service for our guests.

“The latter will expand our video surveillance capabilities with better quality video coverage at more locations throughout the venue giving client’s added peace of mind,” said Soo.
-TTG Asia.